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New warnings on macOS 10.14

With the update to macOS Mojave 10.14, you now have more control over what programs access what peripherals on your computer.  These settings, if missed, can cause features of your hardware or software to not work.  Audio input is affected specifically in the case of the MPC software and will cause the software to be unable to process incoming signal such as:

  • Audio track recording
  • Sampling from an external source 

This pop-up will appear following the installation of the MPC software.  Once installed, upon first opening the software, the below message will appear with the software name, requesting access to your microphone. 

Note: The microphone is in reference to your audio input, it is not necessarily referring to the built-in microphone to your computer.  If you are using an interface or an MPC with a built-in audio interface, this message will affect the ability to use the audio inputs on the device. 

To give the MPC software access to your audio input's, select OK.  If you select Don't Allow by mistake, we can adjust this setting through our System Preferences

 

Why is there no audio input in my MPC software?

If you missed the option to allow access to the microphone when you first opened the MPC software, don't panic.

if you are receiving no audio input into the MPC software, although your selected input is recognized in the software, we can allow access to the microphone through the system preferences. 

  1. Select the Apple Logo 

  2. Select System Preferences

  3. Select Security and Privacy

  4. Select the Privacy tab

  5. Click the Padlock and enter your password to make changes to your preferences
  6. Select microphone and check off the box next to the MPC software 

  7. Click the padlock to prevent more changes from being made.

The MPC software will now have access to your microphone(audio inputs).  

 

Further Technical Support

Whether you are a customer or dealer, if you already own an Akai Pro product, or if you just have pre-sales questions, the Akai Pro technical support team is available to help! Visit the link below to connect with any of the following support options: Online community support, phone support, email support.