Akai Pro MPK Road 88 Product Recall
Product Recall - MPK Road 88
At Akai Professional, nothing is more important than you, our customers. Above all else, we strive to make your experience with our products completely satisfying and artistically fulfilling. We don’t like it when something pulls us off that course. If you have a concern or issue of any kind, please let us know so we can make it right. You can contact Akai Professional by visiting us online at www.akaipro.com/support.
It has come to our attention that on some MPK Road 88 units, the lubricant on the keybed may not perform as we intended, resulting in a reduction in keybed response. Akai Professional is making MPK Road 88 owners aware of this as a precaution.
We apologize for any inconvenience this may cause, but this is important to all of us.
We are asking MPK Road 88 owners to take one the following actions:
A. Return your MPK Road 88 directly to the Akai Professional distributor for replacement
To make arrangements to have your MPK Road 88 replaced under this recall, please follow the link below to contact Akai Professional using the form or telephone numbers provided:
- We’ll reserve your replacement from the new units currently being manufactured, and will contact you when it is ready to ship to you.
- When your replacement ships, we will send you a pre-paid return shipping label, an RMA to track your request, and instructions on how to return your original unit.
B. Return your MPK Road 88 to your original place of purchase for a full refund
Have additional questions?
If you have a question or concern of any kind, please let us know so we can make it right. You can contact Akai Professional by visiting us online at www.akaipro.com/support.
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Cumberland, RI 02864
Tel: (401) 658-4032
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