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Create your InMusic Profile

Akai Professional is part of an elite family of hardware and software companies known as inMusic Brands. The inMusic Profile is where you can register products, download software titles, and access exclusive content and offers - not just for Akai Professional, but for any brands within the inMusic network!

Create your InMusic Profile

Akai Professional is part of an elite family of hardware and software companies known as inMusic Brands. Select the brands you are interested in learning more about. We've selected a few already to get you started.

Support

Akai Professional Support Options

Featured Support Articles

macOS 10.15 Catalina and iOS13 Support for Akai Pro

Search Our Knowledgebase

You can find, how-to guides, video tutorials, and answers to commonly asked questions, in our knowledgebase.

Install Any Available Updates

Driver and software update installers are available for download from each product page. Be sure to install the latest updates for your product (if applicable).

Download The Product Manual

Each AKAI Pro product has a dedicated product page on our site where you can find manuals, drivers, updates, feature lists, specifications, and more. Make sure to familiarize yourself with the product and any functions or operations described in the manual. Product manuals are available for download from each product page. Looking for warranty information?

Get Ready

When calling for help using a product, have your product with you, powered on, connected, and ready to use whenever possible.

Shipping & Returns

Click here to review our full shipping and returns policy.

Contact Support
Contact Information
Address Information
Product Information
Your hardware serial number can be found printed on a sticker on the rear or bottom of your product. It will begin with (21).

A receipt or proof of purchase is required to initiate a warranty claim. Simply upload an image of your sales receipt for review. This image can be a picture from a mobile phone camera, screenshot of an e-receipt, or scan of a physical receipt. File size cannot exceed 2MB.

World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

Tel: (401) 658-4032

Numark Alesis Europe LTD

Unit 3, Nexus Park, Lysons Avenue
Ash Vale
Hampshire GU12 5QE
United Kingdom

Tel: +44 (0) 1252 896 000

Fax: +44 (0) 1252 896021

inMusic GmbH

Harkortstr. 12-32
40880 Ratingen
Germany

Tel: +49 2102 7402 20150

Support: +49 2102 7402 20150

AKAI PROFESSIONAL TAIPEI

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

Tel: +886 2 2717 2389

Fax: +886 2 2717 2734

Numark Japan Corporation

6F, 3-19-23, Minami-Azabu
Minato-ku, Tokyo
106-0047, Japan

Tel: +81-3-6277-2230

Fax: +81-3-6277-0025