Support

Akai Pro Support Options

Search Our Knowledgebase

You can find, how-to guides, video tutorials, and answers to commonly asked questions, in our knowledgebase.

Install Any Available Updates

Driver and software update installers are available for download from each product page. Be sure to install the latest updates for your product (if applicable).

Download The Product Manual

Each AKAI Pro product has a dedicated product page on our site where you can find manuals, drivers, updates, feature lists, specifications, and more. Make sure to familiarize yourself with the product and any functions or operations described in the manual. Product manuals are available for download from each product page.

Community Support

Visit our Akai Pro community forums where you can ask online questions and exchange ideas and information with other customers.

Get Ready

When calling for help using a product, have your product with you, powered on, connected, and ready to use whenever possible.

Contact Support
Contact Information
Address Information
Product Information
Your hardware serial number can be found printed on a sticker on the rear or bottom of your product. It will begin with (21).
World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

Tel: (401) 658-4032

Numark Alesis Europe LTD

Unit 3, Nexus Park, Lysons Avenue
Ash Vale
Hampshire GU12 5QE
United Kingdom

Tel: +44 (0) 1252 896040

Fax: +44 (0) 1252 896021

inMusic GmbH

Harkortstr. 12-32
40880 Ratingen
Germany

Tel: +49 2102 7402 20150

Support: +49 2102 7402 20150

AKAI PROFESSIONAL TAIPEI

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

Tel: +886 2 2717 2389

Fax: +886 2 2717 2734

Numark Japan Corporation

6F, 3-19-23, Minami-Azabu
Minato-ku, Tokyo
106-0047, Japan

Tel: +81-3-6277-2230

Fax: +81-3-6277-0025