Support
Akai Pro Support Options
Featured Support Articles
Search Our Knowledgebase
You can find, how-to guides, video tutorials, and answers to commonly asked questions, in our knowledgebase.
Install Any Available Updates
Driver and software update installers are available for download from each product page. Be sure to install the latest updates for your product (if applicable).
Download The Product Manual
Each AKAI Pro product has a dedicated product page on our site where you can find manuals, drivers, updates, feature lists, specifications, and more. Make sure to familiarize yourself with the product and any functions or operations described in the manual. Product manuals are available for download from each product page.
Community Support
Visit our Akai Pro community forums where you can ask online questions and exchange ideas and information with other customers.
Get Ready
When calling for help using a product, have your product with you, powered on, connected, and ready to use whenever possible.
Contact Support
World Headquarters
200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States
Tel: (401) 658-4032
Numark Alesis Europe LTD
Unit 3, Nexus Park, Lysons Avenue
Ash Vale
Hampshire GU12 5QE
United Kingdom
Tel: +44 (0) 1252 896040
Fax: +44 (0) 1252 896021
inMusic GmbH
Harkortstr. 12-32
40880 Ratingen
Germany
Tel: +49 2102 7402 20150
Support: +49 2102 7402 20150
AKAI PROFESSIONAL TAIPEI
7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan
Tel: +886 2 2717 2389
Fax: +886 2 2717 2734
Numark Japan Corporation
6F, 3-19-23, Minami-Azabu
Minato-ku, Tokyo
106-0047, Japan
Tel: +81-3-6277-2230
Fax: +81-3-6277-0025